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Shipping and FAQ
Shipping & Delivery
At TJ’s Rocks, we take pride in carefully packing and shipping your mineral and polished specimens so they arrive safely and beautifully.
Shipping Rates
Domestic Shipping (U.S.):
-Orders under $100 USD: Flat rate of $10 USD
-Orders $100 USD and up: Free Shipping
International Shipping:
-Calculated at checkout based on destination and package weight.
-Customers are responsible for all customs fees/ duties/ taxes applicable.
Processing Time
-Orders are typically processed within 1–5 business days.
-You’ll receive a confirmation email with tracking once your order ships.
Shipping Times
-U.S. Orders: 3–7 business days via USPS or UPS
-International Orders: Delivery varies by country (usually 7–21 business days)
Packaging
We package all specimens with care using bubble wrap, sturdy boxes, and cushioning to ensure they arrive in perfect condition. Fragile items are double-boxed when needed.
Frequently Asked Questions
What kinds of specimens do you sell?
We offer a curated selection of natural mineral specimens and polished stones, including quartz, amethyst, fluorite, labradorite, and many more. Each piece is unique and hand-selected.
Where are you located?
Our storefront is located at 3313 Main St, Morgantown, PA 19543.
What are your hours?
Our hours are:
Monday: Closed
Tuesday-Thursday: 11:00 AM - 5:00 PM
Friday-Saturday: 11:00 AM - 7:00 PM
Sunday: Closed
Do you offer wholesale pricing?
We do offer wholesale pricing to businesses. Please email us at tjsrockshopmorgantown@gmail.com for more information.
Can I request a custom selection or gift box?
Absolutely! Send us a message through our [Contact Page] or email us at tjsrockshopmorgantown@gmail.com, and we’ll be happy to create a custom set based on your preferences.
Are the photos of the exact item I’ll receive?
Yes! We photograph each individual specimen so what you see is exactly what you’ll get — no surprises.
Do you accept returns?
We want you to love your purchase. If you’re not satisfied, please reach out to us at tjsrockshopmorgantown@gmail.com to arrange an exchange or store credit.
Do you ship internationally?
Yes, we ship worldwide! Please note that international customers are responsible for any customs fees, duties, or taxes.
My package was damaged or lost — what do I do?
Contact us at support@tjsrocks.com with your order number and photos of any damage. We'll make it right — either with a replacement or refund/credit.
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